1. *Scope of Work*: We agree to provide leads as outlined in our proposal or agreement.
2. *Payment Terms*: Client agrees to pay us according to our payment scheduled.
3. *Cancellation*: Either party may cancel this agreement with notice.
4. *Intellectual Property*: We retain ownership of all intellectual property rights.
5. *Warranty and Liability*: We warrant that our services will be performed with reasonable care and skill. Our liability for damages is limited to the amount of fees paid.
6 *In consideration of your use of our website and services, you represent that you are of legal age to
form a binding contract and are not a person barred from receiving services under the law.
7.*any abuse/harassment of our service is strictly prohibited and action will be taken
1. *Collection of Personal Information*: We collect personal information (name, email, phone,) to provide services, communicate, and improve our website.
2. *Protection of Personal Information*: We protect personal information with SSL encryption, firewalls, and access controls.
3. *Sharing of Personal Information*: We don't share personal information except with consent, for services, or by law.
4. *Access and Correction*: Clients have the right to access and correct their personal information.
1. *Service Delivery*: We will deliver services as outlined in our proposal or agreement.
2. *Response Time*: We will respond to client inquiries as soon as possible.
3. *Communication*: We will communicate with clients through email (buhuii@proton.me) or any method we agree upon.
4. *Project Timeline*: We will complete projects within the agreed-upon timeline.
At Buhuii we value our customers' feedback and strive to provide excellent service. If you have a complaint, please follow these steps:
Submit Your Complaint*
- Contact us through our website's contact form, email or phone
- Provide your name, contact information, and a clear description of your complaint.
Acknowledgement and Review*
- We will acknowledge receipt of your complaint as soon as possible.
- We will review your complaint and investigate the matter.
Resolution and Response*
- We aim to resolve your complaint as soon as possible.
- We will respond to you with the outcome of our investigation and any proposed resolution.
complaint handling process Not Applicable (digital services are digital and do not require shipping.)
1. *Cancellation*: Client may cancel a project at any time, but we retain payments for completed work.
2. *Refund*: Refunds are issued for undelivered services only.
3. *Return*: Not applicable (leads services are digital and cannot be returned).
4. *Exceptions*: We reserve the right to deny refunds or cancellations for projects completed or partially completed.
5 *Time to process refund can be upto 2 weeks and refunds are handled case by case l.