1. *Cancellation*: Client may cancel a project at any time, but we retain payments for completed work.
2. *Refund*: Refunds are issued for undelivered services only.
3. *Return*: Not applicable (leads services are digital and cannot be returned).
4. *Exceptions*: We reserve the right to deny refunds or cancellations for projects completed or partially completed.
5 *Time to process refund can be upto 2 weeks and refunds are handled case by case l.